Privacy Policy

We collect information that you voluntarily provide when using our contact form, including your name, email address, phone number, and message content. This data is used solely to respond to your inquiry and provide the services you request.

We also automatically collect certain technical data through analytics services, such as your IP address, browser type, device type, pages visited, and time spent on each page. This information helps us improve our website performance and user experience.

We do not collect sensitive personal data such as religious beliefs, health information, biometric data, or financial details through our website or application.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

We use essential cookies required for website functionality and analytics cookies to understand visitor behavior. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Our website is hosted on Vercel, Inc., which may process certain technical data (such as IP addresses and access logs) as part of its hosting services. Vercel's privacy practices are governed by their own privacy policy.

We use the Fonnte service for WhatsApp-based communication. When you contact us via WhatsApp, your phone number and messages are processed through Fonnte's platform. We recommend reviewing Fonnte's privacy policy for details on their data handling practices.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is only shared with service providers necessary to operate our website and deliver our services.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.

While we take all reasonable precautions, no method of data transmission or storage is completely secure. We continually review and update our security practices to maintain the highest level of protection for your data.

Under the Indonesian Personal Data Protection Law (UU PDP), you have the right to: access and obtain a copy of your personal data that we hold; correct inaccurate or incomplete data; request deletion of your personal data; withdraw your consent at any time; and lodge a complaint if you believe your data has been mishandled.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 3x24 hours as required by applicable law.

Our mobile application is built as a Trusted Web Activity (TWA) that displays our website within an Android application wrapper. The app does not collect any additional personal data beyond what is collected through the website itself.

The app does not access your device's camera, microphone, contacts, location, or other device features. All data processing occurs through the website as described in this policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: PT Widigital Tri Buana, Satrio Tower Lt. 6 Unit 1, Jl. Prof. Dr. Satrio Kav.C4, Jakarta Selatan 12950. Email: info@widigitaltribuana.com. Phone: 021-22057947.